Archive for May, 2017

“The Competition” vs. Classic Metal Roofs (Part 4)

Friday, May 26th, 2017

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Products and Warranties

(If you have not already done so, we suggest you first read Part 1, Part 2, and Part 3 of our “The Competition vs. Classic Metal Roofs” series.)

So you have decided that a metal roof might be the right solution for your home. The final decisions to be made are what product or products will you use and what color? The quality of the product will, as we shall see, be intimately tied to the strength of the factory and installer warranties offered on the product.

Material Thickness Matters

Let’s start with some basics before we go any further. Steel roofs, which include galvanized roofs, are measured in thickness by gauge. Aluminum roofs are measured in thickness by thousandths of an inch. The way the scales work is simple, but different. As you go down in gauge, for example 28 gauge to 24 gauge, the steel product is thicker. With aluminum, as you go up in thousandths of an inch, for example from 019 to 024, the material is thicker. How important is thickness? If you were buying gold coins and all the coins were the same diameter and alloy composition, but one was 30% thicker, wouldn’t you agree that the thicker gold coin is worth 30% more than the other? Which coin would you prefer?

As with coins, all metal roofs are not the same. The thickness of the material matters. After all, it is what you are paying for in the end. The thicker the roofing material, the better the protection for your home.

Several competitors offer aluminum shingle profiles; however, they are all in 019 thicknesses. Some of them offer shingle profiles in steel as well. They also offer a standing seam product in both aluminum and steel. It is our opinion that steel products do not belong on anyone’s home. They will rust, and NO manufacturer warranties their product against rust. They can’t; steel rusts, including those steel roofs coated with a galvanic coating. These coated roofs are only good if the roofing material is not cut, which exposes the steel beneath, and unfortunately cutting is inevitable during any metal roof installation. For more information on the differences between aluminum and steel, see our blog post here.

Classic Metal Roofs offers aluminum shingles in 2 profiles. The Rustic shake has the look of hand split wooden shakes and comes in 019 thickness with a high-density foam backer insert. Our best-selling shingle, the Oxford “slate”, comes in 024 thickness (with no insert). The aluminum standing seam we offer has a thickness of 032 and comes in multiple widths of 12”, 14”, 18”, and 20”. The standing seam that is offered by the competition is available in only a single width, to the best of our knowledge, usually 16”. The competitions’ product thicknesses are unknown. All of our products are installed with independent clip systems which allow for the natural expansion and contraction of the roofing material. This is an important feature in all architectural metal roofs and its presence or absence should not be taken lightly. Check the system you are considering, and if it is not attached with a clip system, you may want to reconsider. The competitions’ shingle products, that we have seen, have all been installed with a built-in flange as part of the product. There are no independent clips to allow for expansion and contraction of the metal.

What are my color choices?

The shingle color choices offered by the competition are limited to between 8 and 11 colors, depending on the company and product. One of our competitors’ products is coated with what they call Alunar® – which is a marketing trade name rather than a coating product. What this coating amounts to is Kynar with a TEFLON® additive, as best we can tell. The jury is still out on this coating, as it has failed here in New England, demonstrated by photographs below. We do not know how many roof coatings have failed. Coatings are discussed further below in this post. Also, below, we have an info-graphic which includes some differences and similarities of warranties between the two companies. They do offer a 50-year Limited Lifetime materials warranty, non-prorated and transferable. We have not been able to verify the labor and workmanship warranty but have been told by their customers that it is for 10 years.

Here is some detail on the Alunar® coating warranty (an actual section of their warranty): “The Manufacturer further warrants that for a period of thirty (30) years from the Substantial Completion Date, the Product’s Alunar® coating will not, under normal atmospheric conditions (this excludes corrosive, aggressive or industrial atmospheres such as those contaminated with acidic or chemical fumes): chalk in excess of a numerical rating of eight (8) when measured in accordance with the standard procedures specified: ASTM D659-80 or fade or change in color in excess of five (5) E units (NBS) calculated in accordance with ASTM D2244-85, paragraph 6.3.

We have never seen an actual instance of a standing seam installation of this company’s in New England. We only have the professional studio photograph below.

InterLock standing seam studio photo

InterLock standing seam installation, so we are told

Classic Metal Roofs, LLC is a dealer for Classic Metal Roofing Systems, Inc. and Englert Inc. We also have access to a number of other factory products including the Revere Copper line of roofing. Make no mistake, we are NOT a factory. We are an actual metal roofing contractor. The products we offer are manufactured from 019-032 aluminum, 16-20 oz copper, or zinc. We sell both shingle 024 thickness and standing seam 032 thickness profiles, and the number of color options we offer ranges from 10 to 30, depending on the product. The Aluminum products are coated with Kynar 500® PVDF resins with a 70% strength, the best available in the roofing industry. (See coating warranty details immediately below.) The warranties that we issue are for roof installations by our company. They include labor and workmanship for as long as the original owner owns the house. The factory warranties that are available on materials vary from factory to factory. If you would like a copy of one or all of our warranties, please request them by phone. They are limited lifetime warranties, 50 year transferable non-prorated.

Classic Metal Roofing Systems, Inc.’s factory coating warranty: “The finish on the Products will not chip, peel, flake or blister under conditions of ordinary wear. The Products will not fade or change color in excess of five (5) Hunter E Units as measured using the procedure of ASTM D-2244-79 (comparing an unexposed panel to the exposed panel after removal of dirt and chalk) for a period of thirty (30) years after installation. The Products will not chalk in excess of ASTM D-659-80 rating eight (8) for a period of thirty (30) years after installation.”

Below is a Classic Metal Roofs, LLC aluminum standing seam roof installation. There are hundreds of similar installations all over southern New England, and we are happy to share a list of those visible from the road upon request.

Classic Metal Roofs standing seam installation

Classic Metal Roofs standing seam installation, this and hundreds of others available for all to see

General comparison of the Two Aluminum Shingle Product Lines, Including Typical Warranties

Aluminum shingle product line comparison, including warranties

Product Line and Warranty Comparison

The table above lays out much of what we have discussed above and also contrasts some factors covered elsewhere on this website. One can see that the warranties on the coating are the same. Augmenting the coating with an additive does nothing for the warranty. In fact, the very idea may be problematic, as evidenced in the pictures below showing the coating not only fading but peeling, as well.

Failed Alunar® Coating

Failed Alunar® coating. We think TEFLON® belongs in the kitchen not the roof. What do you think?

A Quick Look at Aesthetics

This (studio) picture below is an actual Interlock roof. The pattern is similar to a bathroom tile installation – not a particularly desirable look for a high-end metal roof.

InterLock roof tile pattern example

InterLock roof tile pattern – nice if you like the bathroom tile look

This picture below is an actual hip roof (a type of roof) section using the Oxford aluminum shingle in the color “shake gray”. The pattern is designed to look random, like slate normally would; it is a more organic natural look.

Classic Metal Roofs roof tile pattern example

Classic Metal Roofs roof tile – notice the natural, organic look

Classic Metal Roofs Supplies the Options

When it comes to product choices and colors no one in the industry can offer more options than Classic Metal Roofs, LLC.

From combinations of metal shingles, with standing seam accents, to bay windows, with copper, zinc, or aluminum roofs, we do it right. All installation elements are custom-fabricated or roll-formed on site. We offer the best roofing warranty in the roofing industry. These warranties are limited lifetime warranties to the owner. The warranties are non-prorated – which means that the full value, or original cost, of the roof is warrantied for the lifetime of the original owner, and transferable for up to 50 years. (E.g., if the original owner sells the house after 20 years, the roof is warrantied by the factory for up to 30 years.) Classic Metal Roofs offers a nontransferable full workmanship and labor warranty to the original owner for as long as they own the house. All we can generally assert about the competitions’ warranties is that they contain many exclusions; some include workmanship, but not labor; most are non-factory warranties.

Call us today to request a free consultation. Not ready to make the decision yet? Request your free copy of The Ultimate Guide to Metal Roofing here, which will get you on our email list and enable you learn more about our company and products.

“The Competition” vs. Classic Metal Roofs (Part 3)

Thursday, May 18th, 2017

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Who Should You Expect to Show Up from a Residential Metal Roofing Contractor for the Installation of Your New Roof?

(If you have not already done so, we suggest you first read Part 1 and Part 2 of our “The Competition vs. Classic Metal Roofs” series.)

Installation Practices

So you have decided on an aluminum metal roof for your home. You have made a great decision.

The next question you might want to ask yourself is who is going to install my new roof?

Is your roof installer a company employee, or a subcontractor? Why does it matter?

Is the company I purchased my roof from installing it with their own employees, or is some other company, maybe a subcontractor, going to do the installation?

You might ask, what is the big deal if a subcontractor is going to be installing my new metal roof?

How difficult is the installation of a metal shingle or standing seam metal roof product? All architectural metal roofing system installations (as distinct from agricultural metal roof installations) involve an interlock linking system for the roof panels. One might think it is a relatively simple process. It is not. The old adage applies: “If it were easy, everyone would be doing it.” It takes ability and experience to master the process.

Asphalt roofing companies are now trying to sell and install metal roofing. Some metal roof manufacturers, e.g., Harvey Building Products, sell their wares through distribution channels who in turn sell to anyone in the roof trade. Ergo, the typical trade member can buy metal roofing no problem … but the typical trade member does not know how to install it. They lack both ability and experience. You could be their first! Would you go for heart surgery to a general practitioner, or to a cardiac specialist?

The East Coast is among the regions where metal roofing is showing the fastest gains in roofing marking share. You could almost say that there is a metal roofing revolution going on here. With that growth in this segment of the roofing industry you can be sure that many will attempt to capitalize on its new popularity, including many newcomers – basically rank amateurs. Therein lies a challenge for the homeowner.

When you – a homeowner, builder, or architect – decide on an architectural metal roof for your home or project, you want to be sure that you will get a quality installation by professional metal roof installers. Now we ask, which is the more likely source of a quality installation: a specialty metal roofer who has been in the business for decades with experienced employees, or the low-cost-bidder subcontractor of a roof marketer? We believe the odds favor the former. But one need not decide based solely on generalities. One can tip the odds further in one’s favor, as we have already recommended in previous parts of this “Competition” series, by engaging in some pre-investigation of your candidate roofing companies.

Determining who will be installing your roof

How does one determine that the people installing the roof are employees of the company who sold them the roof? One sure way is to perform an online investigation. There is a ton of information that you can find out about a company online. Calling references is also a good way to get a sense of who did the installation for a company. A few questions one could ask are: “Did the crew show up in a company truck?” Did they have a company job trailer that was marked with the company name and logo?” “Were the installers wearing company uniforms so they can be easily identified?”

Pictured below is an interlocked shingle metal roof sold by a competitor and installed by a subcontractor. You can see that the roof is coming apart. Nor is that the only problem going on with this roof! An unfortunate choice.

roof coming apart

Interlocked metal roof sold by a competitor, then installed by a subcontractor hired by the competitor

When a company representative shows up to present their offering, the company truck is also a good indicator of who will be doing what. Is the truck a “work truck” with ladder racks and trailer hitches? This would be a positive indication that a company does its own work.

Does their truck look more like a moving billboard for metal roofing, done up to attract attention while traveling down the road? Usually this would point towards a sales and marketing driven company, as opposed to one that does its own installations. Especially if it shows no signs of being a work truck.

Quality equipment begats quality installations

The quality of a roofing company’s equipment correlates strongly with the likely quality of your metal roof installation. At Classic Metal Roofs, we strive to set ourselves apart. Our latest improvement has been with the addition of the Equipter RB4000 roofing trailer, shown in the photo below. A subcontractor would not typically invest in this type of equipment. A metal roofing company that does not have its own employees would probably not buy this type of equipment and then let just anyone use it. It is strictly for the professional roofing operation that has trained its employees in its proper use. Stripping roofs can leave a huge mess, and you could be picking nails and other roof debris off your lawn for years after the project is complete. The Equipter “NEW ROOF NO MESS” solution is a costly one for mitigating that problem. It is, however, the best solution available and an investment that Classic Metal Roofs is willing to make to earn your business. The Equipter RB4000 is a piece of equipment that places the homeowner’s concerns first.

Equipter RB4000 at work

Equipter RB4000 “New Roof No Mess” roof trailer at work

Advanced metal roofing companies use their own employees for installations. Those who do not do so do not because they are largely sales and marketing companies, rather than true contractors. Their sub-contractors get paid based on the size of the installation. To the best of our knowledge, most of the metal roofing companies selling roofs do not own actual metal roofing equipment that is required to do a metal roof installation. What we have been able to glean from the marketplace and the internet is that the installation could be categorized as a “crap shoot.” You might get a good install … or you might not. Either way, subs get paid by the job, not hourly, and are NOT company employees. This is what we have been told by former installers from these various companies who have interviewed for positions with our company. They are not metal roofers or metal mechanics; they are roofers trained to install the particular product that a metal roofing company sells exclusively.

This is a very risky bet for the homeowner. Clint Eastwood’s famous line from “Dirty Harry” – “You’ve gotta ask yourself one question: ‘Do I feel lucky?’” – applies here. Do you want to be the butt of the joke after investing over $25,000?

Here is an example of a sales and marketing metal roof company truck. Nice marketing graphics on the truck! Where are the ladder racks or trailer hitch for the equipment? It does make a nice show, though!

sales and marketing metal roof company truck

A marketer’s truck – ready for talk, not action

The graphics on this vehicle pictured above are over the top. They are designed to get someone’s attention. Where do you carry the tools? This must be the salesman’s vehicle. That is quite the splash on the marketing, guys. Big splash, no content. So then … who installs your roofs??

When you deal with Classic Metal Roofs, you are only dealing with Classic Metal Roofs

Pictured below is one of our company rigs, complete with trailer and truck, at a new construction job site in Dayville, Connecticut, on the lake.

Classic Metal Roofs company rig

Classic Metal Roofs crew at work on a Classic Metal Roofs job

Classic Metal Roofs installs all types of metal roofing. Our metal mechanics – our own employees – can install anything from custom fabricated copper, zinc, and aluminum to factory supplied standing seam or metal shingle products. They can fabricate, solder, and install any flat lock, architectural metal roofing, or metal wall system product. Classic currently has 3 crews with 4-5 men on each crew. We operate each crew with a foreman. Each foreman has a truck and job trailer. Our job trailers are literally workshops on wheels. Our company also employs a project manager who oversees each project and works directly with either your project manager, if you are a general contractor, or you, the homeowner. We service all of southern New England – Massachusetts, Rhode Island, Connecticut and southern New Hampshire. We have also installed roofs on the Maine coast and Westchester County, New York.

Part 1 of our “The Competition vs. Classic Metal Roofs” series may be found here, Part 2 here.

“The Competition” vs. Classic Metal Roofs (Part 2)

Wednesday, May 10th, 2017

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What Should You Expect from a Metal Roofing Contractor During the Sales and Consultation Process?

(If you have not already done so, we suggest you read Part 1 of our “The Competition vs. Classic Metal Roofs” series, here.)

Residential Aluminum Metal Roofing, the Sales Process

The sales/consultation process: How the contractors approach you, the homeowner, is a very important step. This interaction between you and the company representative is an indication of the way the company operates and how it treats its clients.

The process almost always begins with the client calling the metal roofing company or initiating contact through some type of online form via email. Some of the companies still use printed advertising and/or radio and TV ads to entice you to contact them.

Outside vs. Company Sales Force

Most of the competition has a “professional” sales force. When you reach out to them they will set up an appointment to meet with you. Some of the more advanced metal roofing companies use a professional 24/7 call center to field calls, depending on the size and scope of their sales organization.
high pressure sales
Their business model is set up to sell you their product on a one-call close. Once they are in the house, they will do everything they can to come out with a sale. That includes multiple price drops to get you to sign a contract that day. So, if you meet with them, do not accept the first price they give you. It is probably not the real price. They will even get on the phone to call their “manager” to see if there is anything else they can do to get you a better deal. It is the old familiar used car salesman’s ploy. Getting a list of referrals to talk to, or roofs you can drive by to see, can be a difficult task from some on these East Coast metal roofing companies. If you insist, you may get 2 or 3 drive-bys and 1 or 2 people you can talk to.

What we do not understand is: If these are such a great companies, and I am not saying they are not, then why do they not have hundreds of drive-bys and dozens of referrals that a prospective client can talk to before they ask you to purchase their roof?

The Classic Metal Roofs, LLC process is more than a little different. We do not have a 24/7 national call center to field calls. Call the office and you will reach one of our company employees. We do have a customer service extension for information and to set up free estimates. When a client contacts Classic, they are sent all of our referral information upfront before the consultation. There are 2-to-3 dozen real people that the client can talk to before we even meet with you. These client referrals are not people who had a roof installed just last week or a few months ago, either. They are folks that had a roof installed by us a minimum of 2 years ago, with many several years ago.

Facilitating You Doing Your Due Diligence

Also included in our pre-consultation package is a list of hundreds of projects that we have done that you can go out and see. We also include “The Ultimate Guide to Metal Roofing,” which is an educational piece that anyone considering a metal roof should read. (Obtain your copy here.) There is also a design center, where you can upload a picture of your home and put one of our roofs on it so that you can see what your house will look like with one of our roofs installed.

Further included are sample copies of our Factory Warranties, along with our installation warranty. We challenge you to find a better warranty in the roofing industry. We not only install “the best roofs under the sun,” but we also provide you with the best roofing warranty in the roofing industry, bar none.

Once the prospective client has sorted through the provided information, they can contact the consultant that sent them the email and set up a time for a free consultation and quote. Upon setting up a consultation a GPS measurement of the interested party’s roof will be ordered.

The Consultation

Our consultation meeting typically lasts about 90 minutes. We do want to meet with all of the homeowners. We cover a lot of ground and there is always a healthy exchange of information between all parties concerned. When we conclude the consultation, you will have in your hand a written detailed proposal on the Lifetime Aluminum Metal Roof of your choice: aluminum standing seam, aluminum shingle profile, or the same in copper or zinc. The price that we quote you is the best price we can offer.

Should a company pressure you to sign a contract without giving you the opportunity to do your due diligence, then you might want to consider another company. (That would also go for any major purchase or home improvement you might make.) Be sure you know who you are doing business with and how they work with their clients. Classic Metal Roofs gives you the information to get that done even before we meet with you.

To wrap this subject up I will quote Warren Buffett: “Time is the friend of the wonderful company, the enemy of the mediocre.” We believe that the deeper you look into Classic’s people and how we do business, the more you will want to become a Classic client. We not only make New England’s best roofs; we make “the best roofs under the sun.”

Part 1 of our “The Competition vs. Classic Metal Roofs” series may be found here.

“The Competition” vs. Classic Metal Roofs

Thursday, May 4th, 2017

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What You Should Expect from a Metal Roofing Contractor

Compare metal roofing contractors before choosing the best company for your metal roof installation or repair to ensure your roofing needs are appropriately met.

Residential Aluminum Metal Roofing

Over the past several years, aluminum metal roofing has gained extraordinary popularity among homeowners. In fact, metal roofing has become the fastest growing segment of the residential roofing market nationwide. With a current national market share of 12%, up from just 8% 5 years ago, homeowners are coming in droves, opting for a metal roof solution for their roofing needs. That is a 50% increase over just 5 years. This statistical information is according to Mr. Bill Hippard of the Metal Roofing Alliance.

We are going to do a comparison study between competitor metal roofing companies and our company, Classic Metal Roofs, LLC, which has 4 offices across southern New England: Stow, Massachusetts; East Berlin, Connecticut; West Warwick, Rhode Island; and Nashua, New Hampshire. This comparison study will be the first in a series of several we will be doing. If you have been considering a metal roof for your home, we encourage you to read on.

If you are a homeowner looking to replace your roof, you are very likely to contact several contractors.

While the promise of a quality installation, performance, features, and functionality promises a prospective lifetime worry-free roofing solution, it then is a tough challenge to narrow down one’s choice among the contractors out there. It takes significant due diligence on the part of the homeowner. How do you know what you don’t know?

We are going to look at four factors in our comparison study over the next four weeks. We will be writing in general terms regarding other companies; however, we will provide you with some specific details regarding examples for each of the comparison topics.

The first factor we will consider is reviews, references, and testimonials. Do these companies offer third-party verified online references and a list of referrals and testimonials you can actually trust? The other topics will include (2) the sales or consultation process, (3) the installation practices, and (4) the products and warranties. Now on to our first topic.

Reviews, References, and Testimonials

First, we would like to clarify and identify what third-party verification reviews, references and testimonials are and what they are not. Secondly, we want to ask the obvious question: How important are third-party verifications to your decision-making process?

First what does it mean to be third-party verified?

It means that a third party organization, an independent company, has collected information about the transaction that took place between the two parties, which, in this case, is the metal roofing contractor and its client.

When a contractor agrees on a third-party verification process, they CANNOT choose what reviews, references, and testimonials will be published and which will not. They are required to publish all feedback, whether good or bad.

The contractor always has the opportunity to respond in writing to the review, and that response is always available for you – the potential client – to see. That gives you the opportunity to evaluate what took place.

This type of service also helps to prevent fraud, not only by the contractor that is being reviewed, but by competitors that want to post bogus negative reviews against them.

Why should this be important to you? This review process gives you, the prospective client, peace of mind that you are dealing with a reliable and trustworthy and transparent contractor.

Guild Quality

Guild Quality Logo
One of the premier third party verification sites in the United States for contracting firms is a company called Guild Quality. Guild Quality contracts with contractors to survey its customers after a project is completed so that they can get feedback from the contractors’ clients. The idea is to use this information to improve the overall operations and performance of the contractor. We are always looking for constructive criticism. Classic Metal Roofs, LLC contracts with Guild Quality for this very reason. See the results of our Guild quality surveys here.

For comparison purposes, we will now share the options a contractor can choose – or not – when contracting with Guild Quality. The option that we would like to think is the most important from a homeowner’s perspective is the reliability of the “review”. Guild Quality does offer the contractor the option of not publishing the survey results and not publishing the reviews. It is an all-or-nothing deal. The contractor can opt out of having reviews and survey results published. Why would they choose that option? An obvious guess is that they they may have something to hide. If the contractor chooses not to publish the results they can still “cherry pick” the comments that their clients make on the Guild Quality web site and publish just those, leaving the negative comments and reviews unpublished. Let’s look at an example. Hopefully you have looked at the Guild Quality page for Classic Metal Roofs so you can compare it with the example that follows. The company page we will look at is Interlock Metal Roofing. This company is located in Canada with an office in Walpole, Massachusetts. Here is the link.

The first thing you will see is at the top of the page under the contractor’s name is the “Star Ratings”. Classic Metal Roofs’ page shows a 4.8 star rating. If there are no star ratings, it means that the contractor has opted out of published reviews.

Next, you will notice that the survey topics are not present on the Interlock Guild Quality page. The Classic Metal Roofs Guild Quality page has 12 survey questions with client ratings next to each.

As we move down the page you will see a map with dots that represent project locations. Then, just below the map, you will see the words “comments” or “reviews and comments”. Just to the right of these words is the question “What is this?” slightly grayed out. If you click on that, it will bring up a box with the explanation from Guild Quality about what you are seeing and what has been omitted by the contractor, Interlock Roofing.

A careful comparison of the Guild Quality sites will reveal a stark difference between the two companies. We recommend that whatever contractor you are considering, check them out on Guild Quality. Simply enter their name followed by “Guild Quality” in a Google search and see the results.

Angie’s List

Angie's List Reviews logo
Another good source for third party verification would be Angie’s List. The same goes for this company as does Guild Quality. What you see is a verified review of the company – good or bad.

This well-known review and referral company has now made membership free. All you do is log in and sign up. Then you can go and check out the companies with whom you are interested in working. These reviews can be answered by the contractor. But the information stands as entered. The contractors are graded from A+ to F.

If you are looking to do business with a company that believes in transparency, checking Angie’s List is a good decision. Check out both companies on Angie’s List and see what other people have said about their experience with Interlock Industries, Inc., aka Interlock Metal Roofing, vs. Classic Metal Roofs, LLC.

What about testimonials and reviews that are posted on the contractor’s website?

There is virtually no third-party verified information on a company’s website. The contractor decides what gets posted and what does not. Edits can be made and fictitious reviews can be fabricated. These types of reviews should be deemed untrustworthy. A prime example would be a site named “ROOFREVIEWS.com”. It turns out that this is a contractor owned site, where the owner/contractor – Interlock Industries – has complete control of what is and is not posted.

Getting Referrals

Our recommendation to you, as a prospective client, is to get referrals from the contractor you are considering. What is a bona fide referral and how many should one obtain?

The industry standard is at least three. The roofing industry is plagued with contractors who are the proverbial “jack of all trades, master of none.” One would want to be sure that the metal roof that was installed is performing as advertised. If you are provided a metal roof installation referral who had the roof installed less than 2 years ago, then they probably are not a good referral. Why do we say this? The reason people decide on a lifetime aluminum metal roof is that it will last a lifetime without the problems of a conventional shingle roof. They did not buy it because the salesperson was on time, the crew cleaned up, or it looks great when the installation of the metal roof was completed. (Of course those attributes are nice, but they are not of primary importance.) They buy this type of roof to eliminate roofing problems and want it to look good and perform for years to come. Here in New England we can have a mild winter from time to time, but rarely do we have two mild winters in a row. That is why we recommend that referral have had the roof for at least 2 years to be a bona fide referral, whose reported experience is worth considering within your decision making process.

At Classic Metal Roofs, LLC, we supply you with 24-30 referrals who have had our roofs installed for a minimum of 2 years. We supply the name, address, and phone number so that you can verify that they are authentic. We supply this to you before we meet with you, so that you can fully check out our company before we step into your home for a free consultation and quote.

Part 2 of our analysis of “The Competition” vs. Classic Metal Roofs may be found here.